Support & Repair

Unfortunately there are some delays in the repair process. This has been caused by the lack of available spare parts.

As a result it will take extra time to finalise your repair. The employees at the repaircenter are doing their very best to solve this situation as soon as possible.

We want to apologize for any inconvenience that this causes.

NOTE:
The repaircenter in the USA has been closed recently. This means from now on repairs need to be send to the repaircenter in Hong Kong directly by you. The adress will be given to you after you have created a ticket.

You will have to pay for the shipping fee to Hong Kong. The repaircenter will pay for the shipping costs back to you.